Strict CFPB servicing guidelines to manage post forbearance loss mitigation poses new challenges to how servicers manage borrower information during loan boarding process.
Inefficient manual boarding of bulk loans and servicing portfolios can lead to poor handling of borrower applications. This can cause poor customer experience, increased servicing cost and heightened compliance risk for mortgage servicers.
Download the whitepaper to see mortgage servicers can streamline bulk loan boarding in post forbearance period with an automation first strategy. Learn how servicers can:
Explore how automating document management workflows can help servicers streamline bulk loan boarding and improve customer experience in the loss mitigation phase.