CX, automation led efficiency & other toolkits for lenders to improve market preparedness: in conversation with Jamie Cavanaugh, COO at Amerifund Home Loans
In this episode we are in conversation with Jamie Cavanaugh, COO at Amerifund Home Loans. Jamie talks about her early years in the mortgage industry & how she overturned professional odds during the 2007-08 meltdown to come back stronger & resilient
She also shares her insights on how mortgage lenders can better prepare themselves to face market uncertainties and margin compression. Taking this further, she elaborates on a detailed toolkit to help lenders achieve this very goal - this includes a strong focus on CX, operational efficiency, proactive business development & other measures
Given the prevalent risk of margin compression - don't miss out on this one. Listen to the complete episode here.
This episode is hosted by Vaultedge.
Vaultedge is a mortgage automation software that helps you produce & service more loans doing less work. You can visit us on https://www.vaultedge.com/